Front Office Vs Back Office – Key Difference & Responsibilities
FRONT OFFICE VS BACK OFFICE – In the Philippines, the term “back office” is rapidly gaining popularity. However, what exactly is the difference between a front office and a back office?
Both front and back offices are integral parts of any business. Generally, the front office refers to client or customer-facing duties. Meanwhile, the “back office” is where most of the backend processes in a business are done.
Still, there could be crossovers between the two terms. Because of this, one might be confused as to which career path to go for – front or back office.
But don’t worry! Because in this article, we’re going to discuss in-depth the key differences between the front office and the back office. Furthermore, we’ll show you how you could easily apply for these positions in the Philippines.
FRONT OFFICE JOB DESCRIPTION
The primary responsibility of a front office worker is focused on interacting with clients or customers. Thus, front office workers take care of sales and even post-sales duties.
Additionally, a front office worker also assists in following up or resolving product-related issues. For this reason, technical support roles have become in demand and because of this direct interaction with customers, call center representatives are now sometimes considered more front-office than back office. However, this may still depend on the client or the business and they still may be working out of a back-office location, including in a different country altogether from the primary front office.
Here is a list of some front office jobs:
Marketing
Sales
Customer Service Representatives
Public Relations
Front Desk / Receptionist
BACK OFFICE JOB DESCRIPTION
In contrast to the front office, the back office handles more administrative responsibilities. These tasks directly support the business on a day-to-day basis. Even if the duties here don’t directly include facing customers, they’re still responsible for keeping the company running seamlessly.
In the Philippines, being a Back Office Associate (BOA) is one of the most sought-after professions. Here, you can become part of Human Resources, Accounting, Operations, IT, and more.
A Back Office Associate‘s tasks depend on the client or the account that they’re working on, but in general, the primary role they have is offering support to those in the front office.
For example, at Global Strategic, the job description for a Back Office Associate, may include administrative work, data entry, order processing, online research, customer service, virtual reception, handling appointments, calendar management, and more.
WHY BACK OFFICE IS IMPORTANT TO BUSINESSES
The functions of the back office provide a strong foundation wherein businesses can build on top of. Moreover, without the support of the back office, the front office may have a hard time attracting clients or building revenue for the organization.
Along with this, back-office roles are integral to any organization as it helps keep operational costs low and productivity high. Additionally, the back office also ensures company data is secure and manageable.
With the help of the back office, businesses can easily look at their performance and make critical decisions based on it. More importantly, those working in the back-office help to identify where improvements in the business can be made.
Whether you are looking to become a Back Office Associate or already are one and want to take the next step in your career journey, Global Strategic wants to hear from you. Apply today and become our newest Back Office Associate or talk to our Recruiters about any of our other open positions.
Call Center Hiring 2022 – How To Apply Online With No Experience
CALL CENTER HIRING –With or without experience, becoming a Call Center Agent has never been easier and more popular in the Philippines.
Thanks to the booming BPO industry in the Philippines, there are lots of vacant Call Center Agent positions to fill the rapid growth in the outsourcing industry. This has led to millions of Filipinos pursuing this as a career, with more and more each year. Without a doubt, a position as a call center representative is still one of the most in-demand jobs in the Philippines.
At Global Strategic, even fresh graduates with no experience are welcome to apply for a Call Center Representative (CSR) position. Furthermore, applicants can send their resumes through our online platform.
We are looking for Call Center Representatives to join our strategically awesome team! #ApplyNow and receive a P20,000 signing bonus when you get hired.
So, what exactly will your job description be as a Call Center Agent in the Philippines?
A call center agent or a call center representative is often tasked to answer a customer’s questions regarding a certain product or service. Another one of the key functions of a CSR may be making outbound calls to customers.
However, this would still depend on the needs of the individual client. For example, one account may be more inclined toward technical issues.
Meanwhile, another would focus mostly on billing, warranties, and shipments. Generally, when it comes to being a Call Center Agent, your main task would be to assist customers and provide information on behalf of a company, usually over the phone (though some may involve email communication as well).
Functions and Responsibilities of a Call Center Agent
Helping clients navigate through a new product or service.
Providing information or assistance on a product or service for a client.
Provide technical support/ troubleshooting, and assistance.
Fixing issues for clients remotely.
Reviewing customer accounts, and giving updates regarding billing and warranties.
De-escalate irate customers who are dissatisfied with a product or service.
Generate leads or sales for products or services
Another thing to consider is if you’ll be assigned toinbound or outbound duties. The main difference between the two is making or answering calls.
If you’re assigned to an inbound account – you’d be tasked to answer calls from customers, clients, or those seeking inquiries. Meanwhile, outbound call center agents are the ones making calls. However, there will be instances where an inbound agent has to call back a customer for a follow-up.
Now that you’ve learned some of the key job descriptions of a Call Center Agent, we need to talk about the skills required to excel as one. As such, here is a list of skills call center representative needs.
Call Center Representative Qualifications
Being a CSR means that you have to use a variety of skills on a daily basis. Among the most important of these skills are strong communication skills. But sometimes, being good at English isn’t enough.
In most cases, you also have to be excellent at conversing with other people. Moreover, you must have great listening skills as most of what you need to do is listen to clients and their issues.
Building rapport is another skill that a good CSR needs to bring to the table. Connecting with clients in an organic way not only makes your job easier but could also bring more business to the company.
With that said, here are some more examples of skills and qualities a Call Center Agent needs:
Being patient and understanding toward a client (especially irate ones)
Unfortunately, one thing that’s synonymous with call center agents is “irate customers”. So, if you want to start a career here, expect to meet a handful of these people.
Naturally, customers have a right to be upset when they have issues with a product they paid for. Sadly, most of this anger can be directed toward you. But, the reality is, that this anger is often due to a bad experience.
Now, your job is to address the client’s issues in a calming manner. Make sure they understand that the issue will be resolved and that you emphasize with them.
As a call center agent, one of your duties is to present a satisfactory resolution to their issues. You do this by emphasizing a “call to action” phrase.
In most cases, call center agents have “scripts” prepared when they’re facing irate customers. But, the reality is these scripts end up making you sound robotic. Nobody likes that and it’s quite obvious.
Instead, what you could do is “structure” your responses instead of creating scripts. That way, you can adjust what you need to say depending on the customers’ unique situation. Think of it as a “template” and not a “word for word” copy.
Excellent time management and organization skills
Multitasking is something that you need to learn as a call center agent. And, because of the fast-paced environment, you’ll be in – you need to keep up.
The way you manage your time and organize your workflow can make a huge difference. For example, if you’re troubleshooting a client’s issue you obviously need to build rapport.
We do this in order to empathize with a client and make them realize that we’re doing the best we can to help. So naturally, we build rapport by talking and learning a little bit about the clients, and their issues.
But at the same time, you need to check the tools available to you to try and resolve the issue at hand. You can’t just get stuck in building rapport.
This is why the organization is important. As a call center agent, you need to set up your tools in an organized way so that you can fix issues in a timely manner.
Ability to adapt to changes quickly
Whether we like it or not, change is inevitable, especially in an industry as fast-paced as BPO. There will always be updates, shifting work schedules, changes in management, and even changes in work responsibilities.
That’s why you always need to be on your toes and quickly adapt to the transforming landscape. Obviously, the biggest change you might see in a BPO company is changing schedules.
For most of us, this would be one of the toughest adjustments to do as our bodies have their own rhythm. Additionally, we’d also see changes in the tools used, clientele, accounts, and even workmates.
Literacy in computer hardware and software
One of the minimum qualifications for a call center agent is computer literacy. You need to know how to use basic software such as Microsoft Office tools.
However, if you’re not that literate, you need to catch up fast. Training would be provided by BPO companies on how to use their software so you need to pay attention.
Along with this, clients might sometimes have issues related to hardware or software.
Knowledge of a company’s product and services
As a call center agent, you’re going to be held as an “expert” on your company, the services you provide, and the products you sell.
If you get a client or a potential customer that asks about a certain feature of a device and you can’t answer, you’re going to have a very bad time. So, invest your time well into learning about the company, the services, and the products it provides customers.
For troubleshooting, you also need to have a good grasp on how a product works, what needs to be done in order to fix common issues, and especially their price.
Even if you’re inbound, there will be cases where you need to up-sell products to the client. If a client upgrades their services or product, then that brings value to the company and you’d get incentives for it.
Thus, look at yourself as an expert who provides expertise to clients.
Experience Required For A Call Center Agent
Entry-level call center agent positions typically don’t need any experience. At Global Strategic, an applicant only needs to have good English communication skills and have completed at least two years in college.
Furthermore, those with vocational or short course certificates are also welcome to apply. Of course, experience in customer service and sales is a definite plus. Still, it’s not a hard requirement if you have the right communication skills and attitude.
How To Get Hired As A Call Center Agent
Applying to become a CSR is easy enough, but the real challenge is getting hired. In the Philippines, the BPO industry is among the most competitive, and as such, companies are looking for those with potential for the long term.
Global Strategic is hiring Call Center Representatives in our Mandaluyong site located at Paragon Plaza, Lower Ground Floor, 162 EDSA, Mandaluyong City, and Negros Occidental site located at Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City.
There is also a Mall Kiosk in Bacolod City stationed on the 2nd Floor, North Wing, SM Bacolod (Beside Cha Time and in front of SM Department Store entrance).
Whether you are looking to become a Call Center Representative or already are one and want to take the next step in your career journey, Global Strategic wants to hear from you. Apply today and become our newest Call Center Agent, Back Office Associate, or talk to our Recruiters about any of our other open positions.
What’s The Difference Between A Data Entry Specialist And A Data Encoder?
DATA ENTRY VS DATA ENCODER – When it comes to data entry jobs, two professions stand out in particular – Data Entry Specialists and Data Encoders. However, is there even a difference between the two?
In this article, we are going to discuss the nuances between a Data Entry Specialist and a Data Encoder. Furthermore, we’re going to talk about the job descriptions of the two, and which career might be best for you. But, before we get into it, let’s first give a quick description of the two.
WHAT IS A DATA ENTRY SPECIALIST?
A Data Entry Specialist is someone who works with clients to process their data. As businesses expand, clients need Data Entry Specialists to gather critical information. More importantly, this data needs to be reviewed to ensure its accuracy and legitimacy.
With that being said, a Data Entry Specialist can be part of a Back Office Associate team that helps with clients’ needs remotely. Here are examples of key functions a Data Entry Specialist has:
Input customer data, and account information, and encode it into a database or system from a specified source within a certain time frame.
Verifying data and looking out for errors/redundancy and correcting issues.
Maintaining records of integral data such as invoices, inventory, and financial records.
To learn more about being a Data Entry Specialist, click on the link below:
Generally speaking, there are several overlaps between a data encoder’s tasks and a data entry specialist’s responsibilities. As such, many categorize the two professions as similar to one another.
However, there are some misconceptions about Data Encoders and they are more than just a data entry clerk.
Much like a Data Entry Specialist, a data encoder maintains database information and handles administrative tasks relating to data. Among the key responsibilities of a data encoder are:
Translating data on paper into digital data
Manage and maintain data systems
Data backups
Proofing and editing data
General data entry tasks
WHERE TO FIND DATA ENTRY SPECIALISTS OR DATA ENCODER JOBS IN PH?
Through the Global Strategic online portal, those who wish to apply for a Data Entry Specialist position can easily do so using the “Apply Now!” button on the careers page. Currently, Global Strategic is hiring data entry specialists for two locations in the Philippines – Mandaluyong (Metro Manila), and Bacolod City, Negros Occidental.
Whether you are a fresh grad looking for your first step towards a career or you are already in the workforce and looking for a change, apply today- Global Strategic would love to hear from you!
Here Are Some Samples On How To Write An Effective Application Letter For Fresh Graduates
APPLICATION LETTER SAMPLES – Graduation season is coming to the Philippines and for upcoming grads, it’s time to start preparing for the job hunt. The first step a fresh graduate can take is to write a cover letter for companies they want to apply for.
We all know that writing a cover letter shouldn’t be that difficult, but the reality is that writing a good application letter can be nerve-wracking. And, in some cases, this can be a deciding factor in whether or not you can get a high-paying job for fresh graduates.
You’re about to embark on your career journey and writing a good application letter might make or break your chances of getting your foot in the door for your career or even your dream job. Even if you have all of the credentials required, how would you fit all your accomplishments into an easy-to-read page?
Well, don’t worry! Because in this article, we are going in-depth into what makes a good application letter. Along with this, we’re going to give some samples that you could get inspiration from for your next application letter. Now, before we get into things, let’s first give a brief discussion on what a cover or an application letter is.
A cover letter is a document that is usually sent along with your resume. This provides a company with additional information regarding your talents, skills, and experiences.
You can also think of it as a sales pitch for yourself! As such, you need to cater your cover letter to the company you’re trying to apply for. With that being said, here are some examples of cover letters tailored toward fresh graduates from the Philippines.
I’ve recently graduated and obtained my Bachelor’s Degree in Human Resource Development Management. Although I have no professional work experience, I’ve had several managerial and logistics work done for various local and national organizations. I wish to apply my skills and develop them further with the company.
Furthermore, I also had an internship with XYZ company which gave me the much-needed skills to work with some of the top professionals in the recruitment and human resources industry. During this period, I developed a passion for HR as I saw my potential to grow in this career path.
For further information regarding my skills and experience, please see my resume as attached to this letter.
Thank you for taking the time to consider this application and I look forward to hearing from you.
Here’s another example of an application later, this time, for emails.
Email Subject: Data Entry Specialist Cover Letter
Dear Ms. Cruz,
I would like to express my interest in applying for the position of Data Entry Specialist in your company.
I believe that my Bachelor of Science in Information Science has prepared me for this position. As a student, I developed skills that are integral to the job description. I’m a fast learner and can quickly learn new software.
During my internship at XYZ Company, I learned how important data is for businesses. Because of this, I learned to appreciate data and how to convert it into useful information.
I have also acquainted myself with a wide range of skills that allow me to quickly work well in teams or in solo projects. When I was in college, I attended several leadership seminars and activities that allowed me to interact with a diverse range of people with different characteristics.
With this application letter, I attach herewith my resume for your full consideration. Thank you for taking the time to review my application. Hoping for your kind consideration,
All set and ready to test your new cover letter skills? Apply with Global Strategic today and send us your cover letter and resume- we have a number of different opportunities and would love to hear from you and see which is the right one for your career journey!
Top Career Paths For Accounting Graduates From The Philippines
CAREER PATHS – With many aspiring to become Accountants, more and more young students are entering accounting courses with the hopes of a promising career once they graduate. However, for those who have already or are nearly graduated, with the multitude of career options available, which one should an accounting graduate choose?
Pursuing a career in this field means that you’re a cut above the rest as the course in itself is highly competitive. Once you’re out in the wild, you’ll see that it gets even more so in the professional world. After graduating, most accounting students quickly realize just how diverse the world of accounting is and the range of career options they have. If you’re still unsure of what to do with your degree, this article will help you discover the best career path for accounting graduates.
CAREER OPTIONS FOR ACCOUNTING GRADUATES
As mentioned earlier, there’s no set path when it comes to accounting- there are several fields of accounting you might want to pursue and each of these fields may have its own specialization.
With that being said, here is a list of the top career options for accounting students:
Public Accountant
If you managed to get a CPA certification, then you’d be eligible to work as a Public Accountant. A public accounting firm provides services for a diverse range of clients which may include businesses, individuals, nonprofits, and governments. Moreover, you’d be tasked to provide clients with tax auditing, consulting, and financial records.
Accounting Analyst
Even without a CPA certification, fresh graduate accounting students from the Philippines can definitely apply for an accounting analyst position. As an Accounting Analyst, your job description would include:
income statements
balance sheets
cash flow
capital statements.
If you’re looking for accounting-related jobs, Global Strategic has you covered! Through the company’s online portal, applicants can easily send their personal info and expect interviews asap. Here, applicants can have a chance to work with talented people that can help grow their careers.
Tax Accountant
As the name implies, a tax accountant handles responsibilities that focus on tax. As such, some of the responsibilities might include generating quarterly and annual tax returns for businesses and other clients.
Financial Accountant
Pursuing a career as a financial accountant means that you get to work for a specific company. Among the functions you need to complete are assessing fiscal performance, generating cash flow statements, and balance sheets.
Government Accountant
If you want to work in the public sector, then becoming a government accountant may be the choice for you. Government accountants focus on managing funds or financial information for government offices be it local or national.
So, now that you’ve seen the top accounting career paths you can choose, it’s time for you to take the first step to fulfill your goals.
Here at Global Strategic, fresh graduates with no experience can send their resumes through our online portal. Successful applications will have the opportunity to work with talented and creative individuals that can help grow their careers. If you’re looking for the best place to start your career in accounting, Global Strategic might just be the company you’ve been looking for!
Top 5 Online Jobs For Students From The Philippines With No Experience
ONLINE JOBS IN THE PHILIPPINES – Applying for online jobs has never been easier- even for students with no work experience.
This is largely thanks to the booming Business Outsource Process (BPO) industry in the country and companies like Global Strategic being open to hiring applicants with no prior work experience. All you need is to have completed at least two years of college or a vocational/short course certificate.
All set? Here is a list of some of the jobs for those with no experience:
ONLINE VIRTUAL ASSISTANT
Being a Virtual Assistant is one of the most sought-after careers in the Philippines right now, and the best part is that you can easily apply as a VA online without prior work experience.
The main job description of a VA varies depending on the client. In our previous article, we’ve extensively tackled the key functions of a Virtual Assistant. Meanwhile, here is a quick rundown of the duties and responsibilities you might have as a VA:
Although applicants for Virtual Assistant jobs don’t need experience, having basic technical and computer skills definitely helps! Additionally, a good VA also needs to have excellent communication skills. As a “virtual” Assistant you’re required to talk with clients without any form of physical contact and it’s important that you can properly communicate with them and understand each other.
DATA ENTRY SPECIALIST
Some companies handle massive amounts of data every day and need a large team to handle this. This data needs to be processed and transformed into useful information that the company can use to help make critical decisions or provide back to clients.
That’s where Data Entry Specialists come in! But what exactly does a Data Entry Specialist do?
Data Entry Specialists work with clients to gather and process important information regarding their businesses. Furthermore, they are tasked to ensure that data is legitimate and accurate.
Here are some examples of specific functions a Data Entry Specialist might be tasked with:
Input customer data, account information, encode it into a database or system from a specified source within a certain time frame.
Verifying data and looking out for errors/redundancy and correcting issues.
Maintaining records of integral data such as invoices, inventory, and financial records.
VIDEO/PHOTO EDITING
Students from all over the world have the opportunity to turn hobbies such as photo editing and video editing into a full-fledged career. The most common things clients would ask you is to edit wedding clips, ads for commercials, or even put together clips for YouTube channels.
However, the downside to being an independent or freelance video editor is the lack of consistency when it comes to clients. There will be times when you get a heavy load, and other times you get none.
Potentially, you’d have to deal with frustrating clients or even clients who have no intention of paying you for your work. But aside from this, video editing is definitely a great job if you’re a student with no experience.
CUSTOMER SERVICE REPRESENTATIVE
When talking about the BPO industry, the first thing that comes to mind for most people is probably “Customer Service” or “Call Center”. The BPO industry has a lot of available positions for Customer Service Representatives, especially from the Philippines.
Most of the time, students apply as a CSR as it requires no prior work experience, and applicants that pass interviews can be easily trained. So, what are the responsibilities of a Customer Service Representative?
For the most part, being a member of a CSR team requires you to answer customer queries regarding certain products or to assist in solving their issues or problems with specific products. This is commonly done over the phone with inbound and outbound calls but also is completed via email, company portals, and web chat services.
While similar, being a CSR is in fact different than being a VA. To learn more about their distinctions, check out our previous article below:
The Philippines is among the countries that rank the highest when it comes to social media usage. Because of this, there’s no shortage of people who are prolific when it comes to social media.
Luckily, this talent can be transitioned into a career in social media marketing. Businesses from all over the globe are using online platforms such as Facebook and Instagram to boost the reach of their products and services.
Among the skills you need to thrive in such a competitive industry are the following:
Expertise in a variety of social media platforms
Copywriting skills
Customer Service
Fluency in English
Ability to capitalize on trends
Additionally, you’d also be tasked to create and schedule posts, respond to messages of business pages, comments, and more.
Looking for your first job or needing a shift? Whether you are a fresh grad looking for your first step towards a career or you are already in the workforce and looking for a change, apply today- Global Strategic would love to hear from you!
What Exactly Is The Job Description Of A Recruitment Associate?
RECRUITMENT ASSOCIATE JOB DESCRIPTION – For businesses to thrive they need the manpower to ensure that operations run smoothly. That’s where a company’s Recruitment team comes into play.
Being a part of the recruitment team means that you’re an integral part of any company. Your task is to screen potential applicants and ensure that the right people are hired for the right job. You are the gatekeeper for entry for applicants and you are the provider of manpower for the Operations team. That’s a big responsibility!
Some companies can have hundreds or even thousands of applicants daily. To handle this volume, the recruitment team distributes the workload amongst the team members to lessen the individual burden. To assist in this process, some companies have Recruitment Specialists who conduct interviews, schedule candidates, or handle applicants, and Recruitment Associates that help them with their needs.
In this article, we are going to run through some of the important functions a Recruitment Associate has as well as their role in a company.
Generally, a Recruitment Associate or Assistant helps with the following tasks:
Scheduling calls and interviews
Maintaining candidate database
Handle applicant paperwork
Produce daily reports
Furthermore, a Recruitment Associate can also be responsible for coordinating hiring activities such as job fairs and undertaking clerical duties (for example: answering emails and drafting offer letters). Additionally, the Associates may also be in charge of greeting on-site applicants or processing background checks.
Meanwhile, here is an in-depth look at some of the responsibilities a Recruitment Associate might have:
Scheduling interviews, changing the calendar as needed, returning phone calls, and checking emails are all part of the recruitment process.
Maintaining the candidate database and handling any relevant documentation in collaboration with the human resources department.
Creating and posting job postings on the internet and in print media.
Background checks and verification of qualifications and experience are used to screen candidates.
Onsite greeting of applicants and helping coordinate interviews.
Shortlisting callbacks or writing rejection emails.
Quickly resolving concerns such as interview cancellations.
Assisting successful candidates with the onboarding process, including document preparation and schedule coordination.
SKILLS REQUIRED FOR A RECRUITMENT ASSOCIATE
Being a graduate of psychology, marketing, or business courses is definitely something companies are looking for in their Recruitment Associates. Moreover, it is a plus if an applicant is familiar with common hiring practices such as screening, interviews, and onboarding.
Along with this, a Recruitment Associate should also have strong organizational and time management skills and excellent attention to detail. And, of course, you’re going to need excellent communication skills.
HOW TO APPLY AS A RECRUITMENT ASSOCIATE IN THE PHILIPPINES?
So, now that you understand the responsibilities of a Recruitment Associate, it’s time to take on the next step in your career journey. Global Strategic wants to hear from you! Apply today and become our newest Recruitment Specialist or talk to our team for other roles that you might be a perfect fit for. We are always looking for motivated and talented individuals to join our team- no experience is necessary- contact us today.
What Are The Job Descriptions Of A Virtual Assistant (VA) From The Philippines?
VIRTUAL ASSISTANT – In the Philippines, Business Process Outsourcing (BPO) companies are seeking talented Virtual Assistants to help with client needs.
Most Virtual Assistants help businesses with administrative work from a remote location. For some companies, becoming a VA allows you to potentially have a work-from-home setup. Sounds good, but what exactly are the key functions of a VA from the Philippines?
Aside from administrative tasks, VAs also need technical and computer skills depending on the client’s needs. Additionally, a client may also require help with social media accounts, lead generation, or customer service.
As you can see, being a VA covers a broad spectrum of work descriptions. Because of this, a VA needs to be flexible and willing to jump from one task to another. For some people, when compared to other jobs in the outsourcing industry such as in large call centers, this can make work more exciting as you get to do new things more often.
With that in mind, here are some of the key responsibilities of a Virtual Assistant from the PH if they’re assigned to handle administrative tasks:
Scheduling appointments – One of the main reasons why clients hire virtual assistants is to free up space in their busy schedule. This task requires you to make sure meetings and appointments are scheduled on time. Additionally, you may be asked to assist in handling some of the requirements for these appointments or completing tasks that arise at the end of them.
Usually, tasks like these are done through the phone or email. Virtual assistants also need to ensure that here are no overlaps in their clients’ schedule. Additionally, your tasks could include arranging phone calls for your client, or schedule travel arrangements.
Managing email accounts – Clients can have several inbound emails that need filtering. It’s your job to manage these emails and present the most important ones to your client. Moreover, you could also be tasked to send out your client’s emails integral to his/her business. Most clients will start smaller and as you learn more about their business, they will get you more involved in handling these emails and carrying out the required tasks that go along with them.
Meanwhile, here are examples of some of the job roles of a VA that are more focused on social media and marketing:
Graphic design
Blog writing
Social media
Marketing services
HOW CAN YOU APPLY AS A VA IN THE PHILIPPINES?
Applying as a Virtual Assistant in the PH has never been easier! Even fresh graduates with no experience can easily apply through Global Strategic’s online portal.
Here, applicants have the chance to work in a rapidly growing company in a thriving industry along with talented individuals. Global Strategic will train you and help you start and build a promising career! Everybody has to start somewhere, and Global Strategic will be there to help you in your first steps toward your career goals
DUTIES OF A VIRUTAL ASSISTANT
A Virtual Assistant may be tasked to perform several duties throughout a workday. Sometimes, virtual assistants work in teams with each member having a specific duty.
For example, a Virtual Assistant may be assigned to handle clerical work and bookkeeping. Meanwhile, others are given data entry jobs, scheduling, or even writing articles
QUALIFICATIONS OF A VIRTUAL ASSISTANT
Being a virtual assistant doesn’t necessarily mean that you have to get a bachelor’s degree in a certain course. In fact, Global Strategic only requires you to finish at least two years of college or a vocational or short course certification.
Due to the nature of a VA’s job, applicants should possess the following skills:
Basic Computer Knowledge
Good Communication and English Skills
Creativity
Resourcefulness
Organization Skills
BENEFITS OF WORKING AS A VIRTUAL ASSISTANT
There are some amazing perks when working as a Virtual Assistant! Among the many reasons why Filipinos pursue a career as a VA is because of the great salary, even for beginners. Global Strategic offers competitive salaries for applicants and depending on your situation or the client’s needs, a work-from-home setup may be possible once you are fully trained.
Another benefit of working as a VA is the career advancement opportunities. Naturally, being a VA allows you to work on several different tasks and, as such, you’re able to pick up numerous skills and develop them at a quick pace. If you manage to specialize in one of these niches, you can develop a specific career and market yourself as an expert in that certain area. Among the possible areas are email marketing, social media managing, web design, marketing, and more!
Whether you are looking to become a Virtual Assistant or already are one and want to take the next step in your career journey, Global Strategic wants to hear from you. Apply today and become our newest VA or talk to our Recruiters about any of our other open positions.
Apply Now As An Accounting Analyst In The Philippines!
ACCOUNTING ANALYST – Global Strategic is offering career opportunities for accounting graduates from the Philippines! Join us and develop your accounting skills while also building your client engagement and collaboration experience.
So, if you’re looking for accounting-related jobs, Global Strategic has you covered! Through the company’s online portal, applicants can easily send their personal info and expect interviews asap. Here, applicants can have a chance to work with talented people that can help grow their careers.
I’m sure if you’re a new grad of an accounting discipline that sounds great, but you may be wondering just what exactly are the duties and responsibilities of an Accounting Analyst?
ACCOUNTING ANALYST JOB DESCRIPTION
As an Accounting Analyst, you are tasked to perform a variety of administrative duties, some of which involve accounting. Businesses and clients rely on you to help track their financials, expenses, and maybe even provide financial forecasts. For some clients, they will have you assist with preparing financial reports.
The full list of tasks given to you depends on your level of experience and education, as well as the client themself. But generally, Accounting Analysts work with their client’s income statements, balance sheets, cash flow, and capital statements. For many Accounting Analysts, they have the opportunity to not only to use and enhance their accounting skills but also will learn other skills depending on a client’s business and operations. For those starting their career or looking for a long-term career shift, this model allows them to use their experience and education but also to become more well-rounded in other high-value tasks.
In addition, clients may ask accounting analysts to help them reduce business costs or increase revenue streams and profit margins. Here are some of the other possible tasks accounting analysts need to do:
Perform initial review functions to ensure that supporting papers are adequate before processing, in accordance with the client’s rules and procedures.
Make journal entries for the received manual expense reports after performing analysis and calculating related taxes.
GENERAL ACCOUNTING ANALYSTS
A general accounting analyst is required to create and monitor SAP tables, handle queries from clients or intercompany questions, perform mark-up analysis and propose adjustments. Meanwhile, some of the qualifications required for this position include the following:
A graduate of any course related to accounting.
Experience with using SAP-related software and applications such as Microsoft Excel.
Excellent organizational and communication skills.
Data-driven and able to produce reports based on statistics and data analytics.
Has general knowledge of accounting principles.
TECHNICAL SKILLS REQUIRED
Accounting analysts need to have certain technical skills and knowledge on how to use software such as QuickBooks, Microsoft Excel, and other SAP applications. Using this software you may need to produce the following:
financial records
analyze data
generate ad hoc reports
In some cases, companies might look for accounting professionals with experience in databases such as MySQL, Oracle, Microsoft Access, and Microsoft SQL.
ACCOUNTING ANALYST RESUME EXAMPLES
Before starting your career as an accounting analyst, you’re going to need a killer resume as the industry is highly competitive! As such, here are some tips and tricks to help you create a resume that stands out from the rest.
No matter what position you’re applying for, you can always use the CAR Method – Context of the Situation, Action you took on, and Results of those Actions. To summarize, CAR is an easy way to structure the contents of your resume that reflects your achievements.
Here is an example of an accounting analyst resume using this method:
Meanwhile, here’s something that you can put in your resume bio for accounting fresh graduates from Best Job Interview:
Hardworking graduate with a bachelor’s degree in Accounting. Equipped, through hands-on experience, with technical accounting skills and a practical understanding of how to apply accounting and business knowledge. Accuracy and precision in all tasks ensures a high level of efficiency and successful problem resolution
ENTRY LEVEL ACCOUNTING JOBS IN PHILIPPINES
Here at Global Strategic, fresh graduates with no experience can apply as Accounting Analysts. Successful applications will have the opportunity to work with talented and creative individuals that can help grow their careers. If you’re looking for the best place to start your career in accounting, Global Strategic might just be the company you’ve been looking for!
What Exactly Is The Job Description Of A Recruitment Specialist In The Philippines?
RECRUITMENT SPECIALISTS – The Business Process Outsourcing (BPO) industry in the Philippines is thriving, and as a result, the demand to fill up vacant positions in large companies has also skyrocketed.
But, because of the competitive nature of the industry, companies need help in finding the right candidates for the right jobs. That’s where Recruitment Specialists from the Philippines come in! Nowadays, Recruitment Specialists may screen potential candidates through the phone, online conference platforms such as Zoom and Microsoft Teams, and of course, in person.
Naturally, the main task of a Recruitment Specialist includes screening candidates. You may also be tasked with sourcing your own candidates to screen and providing an assessment post-screening. However, those are not the only areas that you need to focus on. In addition to this, you’re also going to need a general understanding of the job candidates are applying for. With this in mind, it is obvious why Recruitment Specialists are an integral part of any business.
In this article, we are going to provide you with insight into what it takes to excel as a Recruitment Specialist. Furthermore, we’re going to take a look at specific tasks and responsibilities
RECRUITMENT SPECIALIST JOB DESCRIPTION
When it comes to recruitment, there’s more to it than just screening an applicant’s resume. To make sure you find success in this field, you’re going to need to constantly develop your communication skills.
In most cases, applicants are going to ask about contract terms, role requirements, and job descriptions. As such, this requires you to have a fundamental understanding of the company and what it can provide to applicants, as well as the specific details for the roles that you are screening for.
Often there will be times that applicants will ask some questions that you may not be privy to the answers to. An example of this could be the salary of a certain position. Many times, this is confidential or will be discussed in later interviews or at the formal job offer. For this scenario, and other similar challenges, you need to be able to answer this question in a manner that’s appeasing to the applicant.
With that being said, here are some of the major responsibilities of a Recruitment Specialist:
Discuss employment terms with candidates.
Conducting interviews with applicants through phone interviews, online platforms, and in-person.
Being an intermediary between applicants and managerial staff.
Assessing the capabilities of a candidate.
Creating a shortlist of qualified candidates.
Maintaining and updating a database of potential candidates for future vacant positions.
Collaborating with management to develop criteria for future employees
Following up with candidates during the hiring process
Host and Facilitate job fairs
Creating daily reports on hiring endeavors
Possibly sourcing candidates through various job portals and other methods
HOW TO APPLY AS A RECRUITMENT SPECIALIST IN THE PHILIPPINES?
So, now that you’re understood the responsibilities of a recruitment specialist, It’s time to take on the next step in your career journey. As such, Global Strategic wants to hear from you! Apply today and become our newest Recruitment Specialist or talk to our team for other roles that you might be a perfect fit for!
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