Smart and cost-effective business process outsourcing solutions for companies worldwide
Our Call Center services include:
Smart & cost-effective customer service and lead generation business solutions
How we assist our clients?
Global Strategic furthers those inherent values through thorough interviewing and training process. We invest in our agents because we believe that a company is only as good as its employees. Global Strategic provides training to improve accent, call center etiquette, sales skills and client specific business knowledge.
Global Strategic maintains a state of the art call center facility with the latest technology and fully staffed with competent personnel, offering 24-7 support to our clients. All calls are handled promptly and professionally, consistent with the high standards your company deserves.
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The Global experience has exceeded our expectations
“Covius performed an exhaustive search for an offshore partner and issued an RFP to more than six firms in various countries. Global was selected for a few critical reasons, namely (1) strong English speaking resources; (2) the Global Manila location was near to a number of our client’s offshore presence, and (3) Global’s investment in procuring an ISO 27001:2013 certification. Additionally, we sought a partner where Covius’s outsource relationship would be meaningful to our partner. The Global experience has exceeded our expectations and has not deviated from how the proposed engagement was portrayed to us in the diligence process!”
Global Strategic's VA staff is well trained
We manage 750 doors in Atlanta GA. Although my maintenance manager was getting overwhelmed I did not want to hire another person for what is already a crowded office. David Lightfritz introduced me to the Global Strategic way of doing business. We were able to get full time VA that documented all her work for a fraction of the cost of in office personnel. Global Strategic'c VA staff is trained in property management work flow and likely and already using the software you use now. I would highly recommend checking them out as a alternative to hiring more in office personnel.
We are saving a lot in labor costs
We are saving a lot in labor costs since we started working with Global Strategic.
Compass Property Management Group
I love their service. I've outsource a lot of my task to Global Solutions and my business is running smoother than ever. I have less ranker in the office, less complaining and less whining. No drama, no benefits to pay, no time off and best of all.. I'm spending a lot less than I was using local labor. I wish I'd done it soonest.