In 2020, customer service is going to be a crucial aspect of every business. We all know it is important, but this year will highlight how big the role customer experience plays in today’s dynamic market. If you’re not convinced, then these numbers will help you understand better: Top research and market insights company, Gartner,[…]
If you’re a busy business owner or entrepreneur, working with a virtual assistant is a cost-effective way to manage your tasks and free up your valuable time so you can focus on your core business strategy. However, handling a virtual team or employee requires a working strategy to maximize the most of out this business[…]
Handling a property management business is no small feat. Even if you work with property managers, there are still many aspects of the business you need to deal with. Processing tenancy applications, answering phone calls, and managing your CRM are just some of the time-consuming tasks that property managers have to handle everyday. In[…]
Back office functions, such as accounting, data entry, human resources, payroll, and customer service provide businesses with an underlying support structure behind most client-facing tasks. For startups and small businesses, back office work may seem manageable, but as the organization scales up, back office can become one of the biggest challenges every business has to[…]
One of the not-so-secret ingredients to a successful business is having a well-trained staff. You need the right group of people that will help you smoothly complete your day-to-day processes and contribute to the growth of your business. You need the right team to implement your business strategy without you needing to manage everything. Choosing[…]
Running a real estate company is a busy business. There’s a lot of paperwork to do, leads to call, open house tours to arrange, and meetings to schedule. Plus, all of the real estate processes you need to deal with when selling a property. If you’re running a real estate brokerage, a one-man show is[…]
Managing competing priorities is a huge challenge for any property manager. Aside from strictly screening prospective tenants to make sure you won’t encounter troubles in the future, you also need to provide owners with regular updates, as well as handle requests for repairs and inspections. The popularity of smart devices has also added pressure to[…]
There were 915,726 business enterprises operating in the Philippines in 2016—and this number has continued to grow through 2018 with no signs of slowing down. In Metro Manila alone, there are hundreds of businesses popping up like mushrooms every day, due to proximity to their target markets. Because of the high volume of businesses[…]
Whether you are a small, medium or large business, accounting and bookkeeping are two of the most important parts of any organization. Because these departments deal with the finances of the company, it can be challenging for small businesses, entrepreneurs and start ups to hire someone with the right skills to handle the job.[…]
We’ve talked about the benefits of hiring a virtual assistant before (link to previous article about benefits of outsourcing) and how outsourcing has become a major trend in the global market for the past few years. However, there are still businesses who are on the fence regarding outsourcing. Either they can’t decide whether this strategy[…]
