Management Team

Smart and cost-effective business process outsourcing solutions for companies worldwide

Brian A. Flaherty

Chief Executive Officer

Mr. Flaherty graduated from Monmouth University in 1998 with a degree in Medical Technology. Mr. Flaherty has over 20 years of experience in the areas of Medical Staffing, IT Contractor Placement, Executive Staffing ITO, and BPO. In 2003, he owned and operated BCF Technology Resources Inc. for over 4 years before taking on the VP of Sales role for Next Generation Technologies, an India-based ITO/BPO provider. Mr. Flaherty currently works out of the US Global HQ in North Carolina. He came to Global Strategic as the VP of Sales, transitioned into COO, and eventually became CEO, the role he presently holds for Global, and their subsidiary, Amerisource Inc. 

Mr. Flaherty presently sits on the board of Alamance Regional Charitable Foundation, the Alamance Benevolent Club where he served as President for 4 years and is the Founder & President of the Denise Marie Flaherty Memorial Foundation, a grass roots cancer foundation. Aside from work and the foundation, Mr. Flaherty enjoys coaching basketball, raising his sons, various sports activities, scuba diving, and traveling.

Rudy Casanova

President & Chief Revenue Officer

Rudy Casanova graduated from St. Mary’s University in 1992 and holds a Bachelor of Business Administration in Finance. Mr. Casanova has worked in the mortgage servicing, default services, and real estate industry for 30+ years working in various Executive Management positions for the following institutions; US Real Estate Services, First American, PHH Mortgage, Countrywide and Fannie Mae to name a few. In 2002, Mr. Casanova co-founded RainMaker Solutions, a marketing and consulting company that provides services to the mortgage servicing, legal default, and real estate industry executives. Mr. Casanova held the position of Director of Global Sales before becoming President and Chief Revenue Officer, and is a managing partner for Global Strategic Business Process Solutions Inc.

Felizardo "Jun" Lota

Country Manager

Mr. Lota graduated from De La Salle University in 1991 and holds a Bachelor of Arts in Political Science. Mr. Lota has worked in the mortgage servicing industry for over twenty years and has extensive experience in outsourcing. At Moss Codilils LLP, he held the position of Project Manager and headed numerous outsourcing projects for various financial institutions. Mr. Lota was also the On-Site Manager for Online Default Solutions and Business Analyst for California Reconveyance Company. For over a decade, Mr. Lota was the Senior Vice President of Operations for Global Strategic and now holds the position of Country Manager.

Jonathan Lochbaum

Senior Vice President

Jonathan graduated from Simon Fraser University in 2006 and holds a Bachelor of Arts in Criminology. Mr. Lochbaum has worked in the Business Process Outsourcing industry for over fifteen years and has considerable experience in offshore & outsourced operations. Jonathan previously was the AVP of Sterling / BackCheck where he was tasked with starting and managing the Philippines operations center. Mr. Lochbaum began with Global Strategic in 2013 and currently holds the position of Senior Vice President.

Aceson Chan

Vice President

Aceson Chan graduated from the University of Manila in 2007 and holds a Bachelor's Degree in Secondary Education- Major in Mathematics. Immediately after graduating, Mr. Chan started working at Global Strategic.Throughout his long career with the company, Mr. Chan has transitioned from an entry-level role upwards to several leadership positions where he continues to leverage his experience and passion to drive growth for the company. He currently holds the position of Vice President, overseeing Recruitment, Training, and Quality Assurance.

Maria Luisa Lacson - Abina

Vice President

Mary Jesfer Mistica

Assistant Vice President


The Global experience has exceeded our expectations

“Covius performed an exhaustive search for an offshore partner and issued an RFP to more than six firms in various countries. Global was selected for a few critical reasons, namely (1) strong English speaking resources; (2) the Global Manila location was near to a number of our client’s offshore presence, and (3) Global’s investment in procuring an ISO 27001:2013 certification. Additionally, we sought a partner where Covius’s outsource relationship would be meaningful to our partner. The Global experience has exceeded our expectations and has not deviated from how the proposed engagement was portrayed to us in the diligence process!”

Jonathan Kunkle , Executive Director Covius

Global Strategic's VA staff is well trained

We manage 750 doors in Atlanta GA. Although my maintenance manager was getting overwhelmed I did not want to hire another person for what is already a crowded office. David Lightfritz introduced me to the Global Strategic way of doing business. We were able to get full time VA that documented all her work for a fraction of the cost of in office personnel. Global Strategic'c VA staff is trained in property management work flow and likely and already using the software you use now. I would highly recommend checking them out as a alternative to hiring more in office personnel.

Trent Ratliff

Working with Global

Working with Global allowed me the ability to only pay for the work I needed done.

Mike Prewett

Our efficiency has skyrocketed

Our efficiency has skyrocketed as leveraging Global has, in effect, enabled us to process 24 hours a day.

Dewayne Amos

I have used a virtual assistant

I have used a virtual assistant for the last 12 months and my business has skyrocketed! There is no way I could have done this without the help of Global Strategic.

Amanda Hardesty Render

We are saving a lot in labor costs

We are saving a lot in labor costs since we started working with Global Strategic.

Cathy Davies

Compass Property Management Group

I love their service. I've outsource a lot of my task to Global Solutions and my business is running smoother than ever. I have less ranker in the office, less complaining and less whining. No drama, no benefits to pay, no time off and best of all.. I'm spending a lot less than I was using local labor. I wish I'd done it soonest.

Theresa Mull

AHI Properties

We're going on our second year with Global and setting up our third VA with them now. We find their VA's well trained and found it easy to hook them into our workflow system. Global adjusts easily to our changing needs and give us great service.

Bryan Jenkins

Thank you Global Strategic for a job well done!

We have been using Global Strategic for the last year or so and it has really worked out well. The staff is efficient, productive, communicative, and a real part of our team. I would recommend their services. Their systems in place ensure that there is coverage for us and they request feedback and take our ideas to tweak their services as we need.

Thank you to all the Global Strategic group for a job well done!

Gregory Courage , General Manager - Foundation Property Management Inc.