The Philippines recently surpassed India as the #1 call center location in the world due to the availability of college educated labor force and excellent language skills.
Global Strategic furthers those inherent values through thorough interviewing and training process. We invest in our agents because we believe that a company is only as good as its employees. Global Strategic provides training to improve accent, call center etiquette, sales skills and client specific business knowledge.
Global Strategic maintains a state of the art call center facility with the latest technology and fully staffed with competent personnel, offering 24-7 support to our clients. All calls are handled promptly and professionally, consistent with the high standards your company deserves.
We currently offer the following inbound/outbound call services:
- Direct marketing programs
- Prospect and lead generation
- Welcome calls
- Appointment setting
- Market research
- Order taking
- Customer care services
- Insurance claim documentation
- Outbound lead generation
- Survey taking