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15 Things You Can Outsource To Your Virtual Assistant Today

With so many tasks you have to handle every business day, hiring a Virtual Assistant is the most practical thing to do. Not only will it relieve you of the stress of juggling your workload, having a reliable Virtual Assistant can also contribute to the growth of your business while saving you money.

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Here are 15 things you can outsource to your Virtual Assistant:

1.Email management: If your inbox is insane, ask your Virtual Assistant to give it some structure, delete spam, sort messages by topic and highlight emails that need your attention. Even better, have them set-up projects in your online collaboration software.

2.To-do lists: Have your Virtual Assistant review your calendar and online task management system, and ask them to type up a daily to-do list.

3.Appointment setting: Save time by having them set up your personal and business appointments.

4.Bookkeeping: You can let your Virtual Assistant handle paying the bills, issuing invoices and other bookkeeping tasks.

5.Business research: Most important business decisions require time-consuming research. Your Virtual Assistant can conduct the initial steps and, if appropriate, prepare reports.

6.Proofreading and editing: Self-editing is difficult. Have your Virtual Assistant review your blog posts, letters, press releases and other publications for errors.

7.Presentation development: You can send your notes to your Virtual Assistant and ask him/her to convert them into a PowerPoint or other type of presentation.

8.Social media updates: Your Virtual Assistant can update your social media accounts and respond to communications.

9.Mailing list management: Do you have struggle with e-newsletter or mailing lists? Delegate the responsibilities of updating lists, sending out mailings and collecting analytics to your Virtual Assistant.

10.Content development: Is your Virtual Assistant a talented writer or artist? Make use of those talents by asking him to produce content for your business.

11.Obtaining quotes: Do you need to purchase a product or service? Your Virtual Assistant can request quotes from suppliers on your behalf.

12.Hiring: Your Virtual Assistant can place job ads, sort through applications and help you check references or run background checks.

13.Website updates: Your Virtual Assistant can update your websites with fresh content, make corrections and manage links.

14.Blogging: regularly updated blogs get more readers. Have your Virtual Assistant post relevant content when you don’t have time to write a post.

15.Document management: Ask your Virtual Assistant to organize scanned and online documents into folders, making it easy for you to find what you need.

Seat Lease vs Renting Office Space: Which one Works for You?

Whether you’re a start-up business or a growing company, one of the most important decisions you have to make when setting up an office is finding the right office space. There are a lot of factors you need to consider before arriving at a decision, including your budget, how much space you need and the number of employees you have or will have. Do you have enough financial outlay? How many employees are you going to hire? What type of facilities do you need? How long do you need the office for? These are the questions you have to think about when deciding to rent office space.

Difference between seat lease vs renting office space

We’ve listed down the pros and cons of both options to help you, the business owner, arrive at an informed decision. No matter your choice, it should be able to provide you with a workplace where you can conduct your operations efficiently and smoothly.

Leasing a Dedicated Office Space

1. Advantages

With the exception of outright owning your office space entirely, renting (or leasing) your own dedicated commercial office space provides you with the most freedom to do what you want. If you have many staff members (or predict a steady growth) and plan to be in the business for a long time, then this may be more practical. A dedicated office space gives you complete control over your environment, which is a requirement for some businesses.

2. Disadvantages

Renting an office is a long term financial commitment which usually lasts five to seven years, depending on your lease terms. There may be a large amount of money required up front for deposit and advance rental. If the office space is unfurnished or even bare, you may be responsible for the expenditure of a large amount of capital to fit out the space and purchase furnishings. There can often be a lot of hidden costs including IT, plumbing, electrical, appliances and permits. You also need to take into account the cleaning, maintenance and repair which you would have to shoulder during the lease period.

Make sure that your business can afford this long term financial commitment before deciding to rent office space.

Seat Lease/Seat Rental

1. Advantages

Seat leasing requires less commitment for your time and money. You can start with a small amount of seats (even one!) and scale up as your business requires it and only when you truly need it. You also can often enter into short term agreements with just basic deposit and first and last month rental payments up front. This means only a small cash outlay from the onset which is attractive for start-up companies or small businesses. In addition, you don’t have to worry about the set up because most seat lease packages include office furniture, internet connection and all hardware or software needed for your business to hit the ground running. Your overhead is significantly less time and money, allowing you to focus strictly on your operations. Your business will have an easier and smoother transition, especially if you’re expanding operations abroad.

2. Disadvantages

Finding a reliable seat lease provider is one of the toughest challenges when offshoring. You need to find quality seat lease that is within your budget. You need to feel safe and comfortable with the others in the work space and you will have shared use of some facilities such as conference rooms, lunch-rooms and restrooms. You have less overall control over your workspace and may not be able to expand at the rate you would like. You also need to make sure your business (and staff) will comply with the rules of the lessor.

How Seat Lease Works?

Seat lease or seat rental allows businesses to rent seats or office space for their employees in an established and fully equipped outsourcing center. It frees up your working capital, allowing you to put more resources into your core processes. You can choose to rent office space for any aspect of your business and may even decide to have different parts of your business operations in different offices, cities or countries.

Seat lease packages usually include complete workstations, with a PC, monitors, internet connection, VOIP equipment, desk and chair, air conditioning, and use of conference rooms & lunch area.

Outsourcing vs. Seat Leasing

There are different types of office arrangements depending on what the business needs. A complete outsourcing solution provides businesses with a comprehensive package that is ideal for business owners who want to focus on their core services while outsourcing back office, administrative and other specific tasks. In this type of arrangement, aside from the workstation and facilities usage, the outsourcing provider supplies you with the employees and trains them to complete the tasks you want to be done. You will not be managing these employees directly because they will be under your provider’s management. This also protects your company from liability and gives removes your time and expense with recruiting, hiring, training, staffing, managing and paying staff.

On the other hand, seat leasing lets you retain full control of your employees. Your provider is only responsible for giving you the utilities and the office space. You will hire train and manage your own staff and retain full control over them, but you will be able to utilize a shared office space and remove the facilities and administrative time and expenses from your business. Hybrid outsourcing arrangements are also available which are fully customizable depending on what your business needs and can combine elements of both outsourcing and seat-leasing.

Global Strategic offers a range of office space solutions including complete outsourcing, seat leasing and hybrid models of both outsourcing and seat leasing.

Our outsourcing services include:

  • Data entry
  • Virtual assistance
  • Inbound calls
  • Outbound and lead generation
  • Search Engine Optimization
  • Social Media Marketing
  • Graphic Design
  • Website development
  • Accounting
  • Recruitment and staffing

Our seat lease package is inclusive of:

  • PC/Laptop
  • Agent desk and office chair
  • Locker for each employee
  • Seat lease plug and play
  • Standard internet connection
  • Electricity and Air Conditioning
  • IT support ensuring internet connection is stable
  • Fiber optic lease line
  • Multiple ISP providers
  • Redundant internet connection with multiple gateways
  • Backup power provided by the building in case of power outage
  • 24/7 Security guard with key card access
  • Security cameras in work areas
  • Open Source O/S, Open Office and Predictive Dialer / Vici Dial
  • Predictive dialer maintenance and support
  • Use of Conference room/Training room (to be booked in advance)

What is the importance of brand consistency?

Integrity and consistency should be the top two considerations of every business when building their brand. You should be able to control as much as possible how your business is represented online and offline, which is only possible by setting specific standards. These standards should apply to all your branding materials including logo, the typefaces you use through all your collateral, your company color, your messaging and all company information. All these factors contribute to how your customers will get to know about your business and your value. Losing grip on these aspects can have serious or devastating effect on your reputation, sales conversion and overall brand image.

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First of all, what is consistent branding and what are the benefits of getting it right?

Achieving consistency in all areas of your marketing can be a headache, especially if you are working with different designers or you are outsourcing your graphics to a third party vendor. However, it is of utmost important that you make your designer realize the importance of getting all the details right. It means using the same business name, the same logo and company color. Why is this important?

  1. Avoid confusion. One of the most important reasons is to make it easier for your potential clients and customers to recognize you. It is easy for your audience to remember you and your brand if you are consistent with how you present yourself. If you use different logos or typeface, this might confuse people and will make it difficult for them to remember your business especially when faced with several choices.
  2. Build credibility. People trust things that they know and if they can’t recognize your logo or your brand, that can cost you sales. It is also easier for customers or clients to recognize your business if you’re using the same branding image across. Every time they see your logo or hear your business name, it gets registered to their memories subconsciously. Using the same logo reinforces this memory and they get familiar with it. People are more likely to choose businesses that are familiar because they consider them established and trustworthy.
  3. Increase in returns. When doing marketing campaigns, for example advertising, using coordinated and consistent graphics can boost your results. If you have two unmatched designs, you might end up with poorly performing marketing tools.
  4. Create legitimacy. Having a tight and consistent branding creates legitimacy. People can easily identify the brand even if they’re shown only the logo. Some concrete examples include Coca Cola, Mcdonalds and other multinational brands. They each have their own defined colors and logos that set them apart.

 

How do you make sure your branding is consistent?

  1. Make sure all your company information that you put out there is accurate and up to date.
  2. Use one logo. If you want to refresh your logo, make sure that the changes or alterations will not affect the overall impact of your company symbol.
  3. Choose a corporate color or color palette and stick with it. Make it the dominant color for all your company materials.
  4. Use consistent design throughout all of your materials-from business cards to company giveaways to your website.

If you’re planning to hire a graphic designer, you have to ensure that you choose a partner who understands your graphic design and branding requirements. Global Strategic provides graphic design services that are in line with our client’s business vision and marketing goals. Learn more about our graphic design services or request for a free quote here.

Remember that these elements are the visual representation of your company. Your logo conveys the collective impact of your company’s core values and proposition. By having consistent visual representation, you’ll effectively develop and strengthen your brand and your business’ overall impression.

5 Tips When Utilizing A Virtual Assistant

 

One of the most common questions once you decide to outsource is how to make the most of having a Virtual Assistant? It can be difficult to choose from candidates and deal with the uncertainty of hiring someone you don’t know, but there are some best practices that can help assist with a smooth transition into outsourcing for you and your business. Whether you’re looking for one or a team of Virtual Assistants (VA), here are some tips to help make it a success.

 

1. Define the job or tasks you need the VA to do:

Output is directly correlated to input. Before looking for a Virtual Assistant, you first need to determine the specific tasks that your remote employee will be doing on your behalf. Knowing these tasks, you will also be able to decide on which skills you need your VA to have. Make a list of the tasks and skills necessary to complete these tasks and the amount of hours needed to complete them. This way, you will know what to expect from the individual and vice versa.

2. Set a schedule or time frame

In every business, time is gold. It is essential that you find someone who can turn around the work in the time frame that you want. Depending on your business needs, you can either set a work schedule or set a deadline for every task. Your time frames should be reasonable and you should ensure you have allocated ample time for training and becoming versed with tasks that may require more familiarity and experience.

3. Budget

Can you afford the VA that you want? There are different types of Virtual Assistants but most of them can be classified into Beginners and Experienced. Does your employee need to have specific experience or expertise within a certain field or industry? It is important to know what your budget is so you know if the Virtual Assistant you are seeking can be hired with your range.

4. Quality of work

In any business, quality is imperative. The Virtual Assistant you wish to hire should understand this and should be able to complete the work with high quality even without your supervision. You may want them to complete practice exercises to see how they process the work. It is important to spend some time training and orientating your Virtual Assistant on exactly how you want things done so that they are completing tasks in the manner you prefer.

5. Reputation

You need to trust your employees whether they are in your office or working remotely from another location. Utilize social media and Google to research the person or company that you are employing and use long established individuals and companies who you can communicate and feel comfortable with.

In the end, it is important to keep in mind that outsourcing should save you time, money and effort. If you do the right homework prior to any engagement, you can reap the rewards of a successful outsourcing relationship.

IN-HOUSE vs OUTSOURCING

It can be difficult to decide which is right for your project or business – should you hire someone to do it in-house or outsource it to a third party provider? There is no simple answer and it all depends on your needs and preferences.

Here are the pros and cons of in-house versus outsourcing, to help you decide on the best approach for your business.

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It is crucial to understand whether a project is better done in-house or by an outside service provider.

To Outsource or Not To Outsource: 7 Tips To Help You Decide Whether Or Not To Join The Outsourcing Trend

When you Google outsourcing, you’ll find a lot of varying information regarding the industry – success stories, outsourcing fails, advice and predictions. By the time you’ve finished reading some of the articles, you’ll have more questions than what you started with. So take a step back, focus on your business processes and how you think outsourcing can help you achieve your business goals. Let’s start with that.

1. Define your goals. It’s not enough to say ‘I want my business to be successful someday’. Set a timeline, and have a plan. Say, ‘I want to double my profit in one year.’ This way you have a clear idea of the direction you want your business to go and you can create an outline of your business plan.

2. List down your processes. Determine which of these are core processes and which of these are back office tasks. How much time are you spending for each process? Are you using your time wisely?

3. Determine which processes can be outsourced and which ones to keep in-house.

4. Check your budget. Do you have enough funds to hire people in-house? One of the top reasons why businesses choose to outsource is cost savings.

5. Know your own weaknesses and outsource those processes which you’re not good at doing.

6. Partner with a reliable specialist. Hire a professional outsourcing agency with years of experience and proven track record of success. Ask for certifications and licenses to make sure you are dealing with a legit company.

7. Weigh the trade-offs. Outsourcing brings lots of benefits and risks. Your goal would be to find an outsourcing partner who takes measures to minimize these risks. For example, working with an ISO-certified partner lowers the chance of data breach.

Remember that outsourcing is all about taking care of your business processes with minimal expenses and effort. By taking these things into consideration, you will have a good initial idea whether or not you should outsource your business processes. Outsourcing allows you to control the most vital processes while still being operationally effective.