Philippines Takes Over as #1

MANILA, Philippines (UPDATED) - The Contact Center Association of the Philippines (CCAP) on Thursday urged the Aquino administration to continually promote the country as the world's premiere hub for call center operations.

Speaking to ANC's Headstart, CCAP President Benedict Hernandez said the Philippines has already overtaken India in terms of number of call center employees this year. (more....)  http://www.abs-cbnnews.com/nation/12/02/10/why-philippines-has-overtaken-india-worlds-call-center-capital